Returns & Exchanges

At Davines, we strive for your complete satisfaction with our sustainable beauty products. If you are not entirely happy with your purchase, you may return any unopened or gently used items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring they are secure to prevent damage during transit, and include the provided packing slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.